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Useful Info
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How we do Business
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We accept the following
payment methods:
We recommend using Credit Cards to pay for everything online.
Credit Card providers and Banks have dispute policies and
fraud protection measures which protect both you and us from
fraud. So we highly recommend using Credit Cards when paying
for items online. Ofcourse don't provide your credit card to
everyone, just to companies you trust online via an encrypted
connection or over the phone so that nobody else can get ahold
of your credit card information.

We charge credit cards in US dollars, because that's the
only currency our system currently accepts.
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Failed Credit Cards? |
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If you see that the credit card has failed, please call
your bank to ask them why that happened. Most of the time,
credit cards have a block for large-amount purchases, unusualy
purchases and international purchases. So it could be that
the bank is trying to make sure it's really you who is trying
to make a purchase. So give them a call and ask them to lift
the block, then try using the card again. |
| Online Payment Methods: |
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We don't typically recommend you getting used to sending money
to anyone via Bank Transfer. People can take your money and
run away. We are safe, as we are a real company. If you're
interested in paying via Bank Transfer we ask that you pay
for the bank transfer fees on your side and we will cover
for the fees on our side. Please make sure you also send the
amount in US dollars as well. Please email sales@hipgeek.co.uk or call
0800 8456 516 to get our Bank Transfer / Swift details.
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Have you received
the bank transfer? |
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It usually takes anywhere from 1 to 4 days for a bank transfer
to clear. If you still haven't heard back from us it could
be that we still haven't received a notification about the
bank transfer on our end. Please wait a few days and if you
still haven't heard back from us, contact us to see whether
we have received your bank transfer so we can trace the bank
transfer from both sides. |
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